Distribution & Logistics
Taking order booking off paper across a distribution network
- Client
- FMCG distribution network
- Industry
- Distribution & Logistics
- Technologies
- React NativeNode.jsPostgreSQLAWS
This is an illustrative example. It describes the kind of problem we take on and how we would approach it — not a specific client engagement. No client is named or implied, and the outcomes listed describe what the delivered system does rather than measured results from a particular project.
What was not working.
Orders were written on paper in the field and entered at the office a day later, so stock availability shown to the customer was always stale. Deliveries were confirmed by phone. Receivables across the dealer network were only compiled monthly, by which point credit exposure was larger than anyone intended.
How we would tackle it.
- 1
Design for weak signal first
An offline-first mobile app that queues orders locally and syncs on reconnection, because coverage in the field cannot be assumed.
- 2
Enforce credit at the point of booking
Check dealer credit limits when the order is taken rather than when it is invoiced, which is the only point at which the decision can still change.
- 3
Capture delivery proof at the door
Signature and photo capture on delivery, tied to the original order, so disputes are settled from the record instead of from memory.
What the delivered system does.
- Orders booked in the field and visible at head office immediately
- Credit limits enforced at booking rather than at invoicing
- Proof of delivery captured against the originating order
- Daily view of receivables and exposure across the dealer network
Built on Distribution Management, ERP.
Related projects.
Recognise this problem in your own business?
Tell us what you are trying to achieve. We will help you figure out the best way forward — and tell you honestly if we are not the right fit.
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